Frequently Asked Questions
Please read our FAQ before sending us a message.
We provide free delivery and returns on all orders to our UK returns centre. Delivery exclusions: Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands and to the following postcodes: DD, PA, PH, AB, KY, IV, KA, KW, ZE.
We accept online payment through Visa, Mastercard and American Express through our secure web site.
Items are typically dispatched from the UK and will arrive in 3-5 working days.
Our web site uses encryption technology which secures payment and password information across the web site.
Your order is automatically transferred to our state of the art warehouse and once acknowledgment is received, the order will be picked and made ready for despatch.
You will receive an automated receipt for the order placed. if you also register account, you will have full access to the order, credit card details and order history through the “my account” area.